Progressive Era Essays - 590 Words

From president Roosevelt becoming a vegetarian to the signing of the Treaty of Versailles, the progressive era, foreign policy, and World War one were major parts of United States history. The progressive movement was caused by labor unions and the presidents’ progressive plans. World War one and Open Door Policy caused the American Foreign Policy. This in many ways helped shape and increase American power in the early 20th Century. nbsp;nbsp;nbsp;nbsp;nbsp;The progressive movement was an effort made to help make America to be safer and make the economy better. Social Welfare and African American rights where things that improved during the progressive era. Election Reforms started to change so it would give more power to the people†¦show more content†¦nbsp;nbsp;nbsp;nbsp;nbsp;The American Foreign Policy gave more power to the United States, which meant America’s dealings with other countries around the world. The true meaning to this was LAND = WEALTH = POWER. The Open Door Policy in 1899 was passed due to Secretary of State John Hay which he used Social Darwinism to write the Open Notes that opened the trading rights in Asia to the U.S. and other Western European Countries. A war broke out between Spain and U.S. when a letter was written criticizing the U.S. president and the explosion of the U.S.S. Maine. United States wins the war and gains Cuba, Puerto Rico and the Philippines. After That, U.S. Helped Panama gain independence from Colombia in return of building the Panama Canal which created a shortcut for military ships in the west coast to get faster to the east coast. Years pasted until in 1914, a war in Europe broke out due to the assassination of Archduke Ferdinand. United states stayed out of the war until 1917 due to four causes unrestricted submarine warfare, the sinking of Lusitania, economic relations with England and finally the Zimmerman Note. The note pissed off President Woodrow Wilson so he decides to declare war on Germany. The war was just trench warfare that led to new inventions. The war ended in 1918. Woodrow Wilson used his 14 points, which helpedShow MoreRelatedProgressives And The Progressive Era1253 Words   |  6 PagesThe progressive Era was times in History were local state and federal government took a leap forward in power and activism. In addition, the progressive era, was a time of development of new reforms and changes for America. Pro gressivism handles a wide range of problems and struggle for America. Such problems were created by unstructed industrialization, urbanization and immigration. As well as, the unfavorable distribution of power and wealth. Progressives believed strongly that problems such asRead MoreThe Progressive Era Of The Era1949 Words   |  8 Pagesshaped the United States throughout all of history. The most important of these changes, however, occurred during America’s progressive era. The Progressive era is defined as the time period of 1890 to 1920. Even though, progressive presidents were not in office during that entire time period, the ideals that they enacted and developed throughout the United States. The Progressive Era saw the expansion and contraction of political and economic freedoms through pure democracy. Socially, the new consumerRead MoreThe Progressive Era 938 Words   |  4 PagesThe Progressive Era was a time period between the years 1900-1920 and it marked a time i n American history in which society was bursting with enthusiasm to improve life in the industrial age by making political and social changes through government action that ultimately led to a higher quality of life for American citizens. Progressives were known for their beliefs in limiting the power of big business, strengthening the power of the states, and were advocators against corruption and social injusticeRead MoreThe Progressive Era845 Words   |  4 Pages1--Discuss, in detail, the main overall goals of the Progressives. The Progressive Era was mainly a retaliation to numerous changes and social effects that were happening in America. The era emerged in the 1800’s from complications with the latest industrial order, which included workers who protested about how their jobs were unsafe and exhausting. They also focused on byproducts such as immigration, urban growth, growing corporate power, and widening class divisions. They were also known as humanitariansRead MoreThe Progressive Era Of The Revolutionary Era1723 Words   |  7 Pagesthe reformist movement? Why? The root of the Progressive Era comes from the emergence of industrialism in the United States had created some terrible problems and they wanted to work together to change the U.S government. Therefore, address the problems that had come about from the Industrial Revolution. The progressive era was all about making advances in a better society, the feature of democracy during the progressive movement a lot of these progressive at local state levels started to focus on cleaningRead MoreThe Importance Of The Progressive Era1310 Words   |  6 Pages The Progressive era was a time in America’s history when people started to call for the government’s help to face the problems industrialization brought. This era was extremely important because it helped the people achieve better conditions and helped the government to make better use of its powers. One of the most potent groups of progressivists were muckrakers; they used journalism to bring forward problems and injustices in society and the work industry (McKeown). The Triangle Shirtwaist FireRead MoreThe Progressive Movement Of The American Progressive Era1259 Words   |  6 PagesWhen it comes to the American Progressive Era there is really no other movement like it. This was a movement that had not just one but many faces that ranged from people as big as Theodore Roosevelt and Woodrow Wilson to people like Jane Addams that accomplished so much. It was a movement so broad that it encompassed basically everyone and spoke not just to but for all those excluded from power. It also wasn’t just one big movement but a conglomeration of them varying from social, to economic, toRead More The Progressive Era Essay798 Words   |  4 Pagesall power rested with the politicians and businessmen. Reformers known as Progressives attempted to undo the problems caused by industrialization. The Progressive movement sought to end the influence of large corporations, provide more rights and benefits to wor kers, and end the control possessed by party leaders. At the national level, Progressivism centered on defeating the power of large businesses. The Progressive Era was a period in American history in which improving working conditions, exposingRead More The Progressive Era Essay984 Words   |  4 Pages The Progressive Era nbsp;nbsp;nbsp;nbsp;nbsp;Progressivism in the United States took place in the period between the Spanish-American War and the entry of the United States into the great World War. It was a time for change in America in all walks of life, as well as a time for reform. It was marked by Theodore Roosevelts 7 and a half years in office, the Rough Rider put it upon himself to make the first strides towards reform. These reforms included the cracking down on illegal monopoliesRead MoreThe During The Progressive Era989 Words   |  4 PagesDuring the Progressive Era, various groups responded to the political, social, and economic woes that resulted from the rapid industrialization and urbanization of America during the 19th Century. The mass immigration of foreigners and the northern migration of Africa-Americans led to urban overcrowding and competition for wage-paying jobs. Electric lighting allowed factories to expand the working hours and increase the output of manufactured goods. There was little regulation for employee welfare

Does the Military Continue to Have Sexual Harassment and...

Does the Military Continue to Have Sexual Harassment and Discrimination Against Women in the 90s? Yes, the military does have sexual harassment and discrimination against women in the nineties. Firestone and co-researcher Richard J. Hurns analyzed a 1988 DOD Survey of men and women in the military and found that 51.8 % of men and 74.6% of women reported either experiencing or knowing of sexual harassment. Among the women surveyed, 70.1% had experienced sexual talk or behavior at the work place [that] created an offensive, hostile or intimidating environment. Among the men, 36.9% gave the same answer.(1) The percent of women being sexually harassed is much higher than the percent of men being harassed. Even though it is not†¦show more content†¦Women can get the feeling of not trusting anyone in the military command easier than women for two reasons. One, 99 percent of commanding ranks are taken by men, and two, men are more likely to help men than women. A woman can not get help from a commanding officer thats a woman, because the commanding officer is probably in a rut of her own. Women should join forces and overthrow the men in charge. The US would see a dramatic difference in sexual harassment cases reported. A Pentagon Survey of 90,000 service members showed that, overall, sexual harassment in the military is declining, but still common, involving over half the women in the military. The number of women reporting any type of sexual harassment in the previous twelve months dropped from 64 percent in a 1988 survey of all the services to 55 percent, according to the report. The unreleased documents indicated that among the individual services, the Navy improved the most over that period. For 1995, that number had dropped to 53 percent. The Air Force, as in 1988, continued to show the lowest overall percentage of harassment among women surveyed, dropping from 57 percent to 49 percent.(4) The Navy has made a strong and thoughtful effort towards the declining of sexual harassment since the Tailhook scandal. In fact, all the services have. Beginning this year, equal opportunity training is to be received by everyone. Everyone should strive for not tolerating discrimination or

Managerial Characteristics Moderate Relationship †MyAssignmenthelp

Question: Discuss about the Managerial Characteristics Moderate Relationship. Answer: Introduction: Marketing mix is the set of aspects in an organization that is used as an instrument to promote the products or services that are offered by the company these aspects are under the control of the company and can be manipulated by the management of the company. According to the traditional concept of marketing mix there are 4 Ps namely: product, price, place and promotion. According to the modern concept there are much more aspects added to the theory: physical environment, process and people are the new addition to the concept (Huang and Sarigll 2014). William blue institute of hospitality management offers full time bachelors degrees and skill development courses in various hospitality sectors such as event management, tourism, culinary, commercial cookery, English. It is regarded as one of Australias leading and reputed institute recognized by the Torrens University. The idea of marketing is to reach and communicate effectively with the target market of the product or service. Product: the service that the college offers is more than just a degree in the sector it is an exposure to meet relevant people from the industry to help build and develop skill sets in order to excel in the field of hospitality. The college offers a wide range of facilities to the students enrolled like workshops, internships in the industrys best options available. William Blue Dinning is an affordable and high quality food restaurant that is run by the students of the institute, practical learning experience is the best way to gain insight and knowledge about any industry. Hospitality is an industry that is better known in the practical arena than theoretically. The college also offers placement to the students in the desired industry (Hanssens et al. 2014). Price: The course fee is reasonable and nominal and is at par with the standard of the fees. The course is customizable according to the requirements of the student and the qualities of the educators are top notch along with the industry professional who visits the campus as guest lecturers. Student loan program are also available. Place: The college offers online and offline courses for the students who are willing to learn on campus or are willing to enroll for a distance course (Mintz and Currim 2015). Promotion: the college has a wide range of promotional activities that are backed by the target market and the price of the product. The promotional activities are mostly related to the digital arena as the social media is one of the most important aspects of the target market. People: The academics and the educators who are associated with the institute are recognized and popular people in their respective field. Physical environment: the website and the online education process is very user friendly and has a wide approach towards the diverse range of courses that are offered. The campus is also large and has a large capacity of students with a student friendly atmosphere. Process: the website of the institute explains in details the procedure of application to enroll in a course, apply for a scholarship. It also allows the student to customize the curse according to the relevance and requirement of the student (Baker 2014). Reference list: Baker, M. J. (2014). Marketing strategy and management. Palgrave Macmillan. Hanssens, D.M., Pauwels, K.H., Srinivasan, S., Vanhuele, M. and Yildirim, G., 2014. Consumer attitude metrics for guiding marketing mix decisions.Marketing Science,33(4), pp.534-550. Huang, R. and Sarigll, E., 2014. How brand awareness relates to market outcome, brand equity, and the marketing mix. InFashion Branding and Consumer Behaviors(pp. 113-132). Springer New York. Mintz, O. and Currim, I.S., 2015. When does metric use matter less? How firm and managerial characteristics moderate the relationship between metric use and marketing mix performance.European Journal of Marketing,49(11/12), pp.1809-1856.

Memory Scanning

Abstract The key purpose of this study was to measure reaction time and accuracy of responses to a certain stimulus (digit) during a memory-scanning task. This research originates from a series of experiments, conducted by Saul Sternberg, who examined the relation between the reaction time and the size of the set. This research aims to test a hypothesis which postulates the reaction time is directly proportionate to the size of the set.Advertising We will write a custom essay sample on Memory Scanning specifically for you for only $16.05 $11/page Learn More Introduction Mental chronometry has long been of great interests to psychologists and neuroscientists; in particular, they study those factors that determine the response time (RT). Such studies are usually based on the so-called stage theory according to which perception and reaction to a stimulus or irritant consists of multiple-processes or mental operations, and RT depends on the number of these o perations (Donders, as cited in Sternberg, 1969, p 61). Overall, RT may also be determined by the type of stimulus, its intensity, duration, or the type of reaction, needed (Rosenbaum, 2009). Furthermore, one should not forget about individual characteristics of a person such as his age and the state of his health. In this paper, I would like to describe an experiment that has recently neen conducted. Its key objective was to measure the reaction time, needed for a memory-scanning task. This experiment is similar to that one conducted by Saul Sternberg in 1968. He hypothesized that the reaction time, required for a memory scanning exercise is influenced by the type and number of mental operations, performed by the respondent (Sternberg, 1969, p 454). The essence of this experiment lies in the following: respondents are required to memorize a set of digits (the number of items in the set ranges from two to five); afterward the subjects are provided with a stimulus also in the form of a digit, from 0 to 9. The responds need to determine whether the probe was present in the previous set of digits or not (Sternberg, 1968). By conducting such experiments, Saul Sternberg ascertained that reaction time was directly-proportionate to the number of items within the set of digits; in other words, if the experimenter increases the digit set, the response time will also increase, and vice versa. He also postulated that the subject usually conducted exhaustive serial search, rather than self-terminating search, which means that he/she checked all items in the digit set, even despite the fact that the stimulus had already been identified (Sternberg, 1968). This is the key hypothesis, which needs to be tested in the course of this research. On the whole, his experiments support the stage theory, which relies on the idea that reaction time is a sum of mental processes and that it is possible to decompose the reaction time into several parts (Sternberg, 1969, p 421). Sternberg relies on the idea that the reaction time is determined by the total amount of mental operations, such as recognition of the stimulus and organization of the response (Sternberg, 1969). In his study, he excludes such factors as the type of stimulus or its intensity.Advertising Looking for essay on psychology? Let's see if we can help you! Get your first paper with 15% OFF Learn More Methodology The subjects for this experiment were seven students from an experimental psychology class. They were briefed on the purpose of the study and the experiment. Afterward, each of them was directed into an individual cubicle so that their attention was not distracted to any other stimuli such as light or noise. In the course of this research, the following tools were used: Windows XP desktop computers, placed in each room, and such program as SuperLab Pro which is quite suitable for such experiments. The participants were asked to follow instructions that flashed on the screen. At first, they needed to memorize a number, (the number of digits ranged from one to six). Afterword, they were digit a digit. They were asked whether this digit was present in the previous number or not. If they answer was positive, the participants needed to press slash (/) located at the right side of the keyboard, and if the answer was negative they needed to push Z, located at the left side. The task of the subjects was to respond as quickly and as accurately as possible. Finally, the participants were completely debriefed about the experiment. These are the key steps, taken in the course of this study. It should be noted that in this experiment, the participants were allowed a limited amount of time in order to memorize the digit set; namely, they had only sixty seconds. The thing is that this mental scanning exercise is designed specifically for a short-term memory, which lasts for several seconds. Furthermore, short-term memory can only hold 7 ±2 symbols, as it was ascertaine d by George Miller (1956, p 344). Although this article is not directly related to Sternberg’s experiment, it is crucial for our understanding of short-term memory and its functioning. It shows that the individual capacity of a short-term memory varies, and subsequently this individual characteristic impacts the reaction time. In this research, it is possible to single out two independent variables: 1) the size of the initial set and 2) presence or absence of the stimulus (digit) in the initial set. In turn, the dependent variables are the reaction time and accuracy of responses. This study aims to measure the relations between these variables. It should also be noted that the focus of this study is on digit recognition, not letters or any other symbol. The thing is that digit recognition and letter recognition are separate processes, and different parts of human brain are responsible for them (Polk Farah, 1998). This is one of the reasons why the findings of this experiment cannot be applicable in all cases.Advertising We will write a custom essay sample on Memory Scanning specifically for you for only $16.05 $11/page Learn More Findings This experiment has demonstrated that the response time is longer when the stimulus (digit) is present in the set. In this case, mean (M) equaled 3371.83 milliseconds, while standard deviation was 3447.54. In turn, when the stimulus is not present in the set, the average response time was 2135.68 milliseconds, while SD equaled 1176.20. Sternberg explains this phenomenon by the fact that the subject has to cope with an item recognition task, which increases the response time (1968, p 424). Yet, I would like to say that in my study the effect of present of absence was not statistically significant[1]. In this case, F equaled 1,6, or 3.246 milliseconds. In turn, p-value was 12. Under the circumstances, it is possible to speak about the so-called null hypothesis, which means that there is no relationship between the presence or absence of the stimulus, on the one hand, and response time, on the other. Interaction effect of presence and size was only marginally significant. On the whole, these findings are in line with the hypothesis, proposed by Saul Sternberg who believed that while doing a memory-scanning task, a person relies on the exhaustive search rather than self-terminating search (1968, p 454). In other words, he/she checks all items (digits) of the set, even despite the fact that the probe has already been identified. This experiment has also indicated that there is some marginal interdependence between the size of the initial set and response time. The findings of this research show that the main effect of size was also not very significant (5, 30) = 1.673, p=.17. It could be observed that the reaction time had been shorter if the initial set consisted of a smaller number of digits. Nevertheless, there is another factor, which needs to be considered; it is th e sequence of the digits within the set. We do not know what kind numbers the participants were required to memorize, we only know that they could consist of one to six digits. Let us suppose that that the number to be remembered is 612389, while the stimulus is 6; in such scenario, it is quite possible that the subject will not do a self-terminating search rather than exhaustive serial search. As soon as he detects the stimulus, he will press the necessary button, and his reaction time will be much shorter. In part, this idea is supported by the findings of this study: in one case, the subject had to identify a stimulus within five-digit set, and it took them 7243.93 milliseconds; in the other case, they needed to do the same task but the set consisted of six digits and the reaction time was actually shorter 2553.9 milliseconds. This inconsistency can be accounted by the fact that the digit was at the very beginning of the set.Advertising Looking for essay on psychology? Let's see if we can help you! Get your first paper with 15% OFF Learn More As far as accuracy of responses is concerned, I would to say that the effect of present was not statistically significant. In this case, F equals 1, 6 or 337, while p-value is 58[2]. This data indicates that participants were equally accurate in their responses to the stimuli irrespective of their presence of absence within the initial set. In addition to that, the findings suggest that the interaction between the presence and size did not affect the accuracy of responses. Therefore, the key findings can be summarized in this way: 1) the presence effect is only marginally significant; it affects the reaction time and accuracy only to a small extent; 2) subsequently, the set size is also of little statistical importance. Nevertheless, these results do not refute the hypothesis, formulated by Saul Sternberg. The reaction time is directly-proportionate to the number of digits in the set. Still, one has to bear in mind that some these results can be partially explained by the limitation s of this study, which will be discussed in the next section of the paper. Discussion On the whole, the results of this experiment cannot be regarded as conclusive due to several reasons. First, while selecting the subjects for this research, I did not take into account the individual differences of short-term memory. Again, as George Miller (1956) points out it can hold 7 ±2 symbols items; this means that some people can easily memorize a set of six or five digits, whereas others cannot cope with this task. Thus, it is quite probable that memory-scanning exercise would more or less difficult for some of the participants. This is why a researcher has to pay more attention to the choice of subjects, as these people must have the same capacity of short-term memory. For this purpose, one has to carry out a set of preliminary tests that evaluate memorization skills of the person. The second limitation of this research is insufficient sampling. This research included only seven subject s; while as a rule, such studies encompass at least fifty participants; otherwise, it is hardly permissible to make any generalizations. Again, this discussion leads us to the debate as which type of search the subjects usually undertake while doing memory-scanning exercises. It can be either a serial exhaustive search, which means that the search does not cease as soon as the digit is identified, more likely, the search goes on until all items in the set have been checked or it can be a self-terminating search that ends as soon as the target has been located (Townsend, 2001, p 1102). Even at this point, scholars cannot state for sure which type of search, a person does while doing memory scanning exercises. The study by James Townsend (2001) has indicated that the type of search may depend upon the position of the stimulus within the search set. Another issue, which should be discussed, is that reaction time strongly depends upon the type of stimulus. For example, Thad Polk and Mar tha Farah believe that the reaction time for letter and digit recognition is not the same, and that a person requires less time to recognize a letter rather than a digit (1998, p 852). Furthermore, the authors argue that the neural substrates, which are responsible for letter recognition, are separated from those ones, underlying the recognition of letters (Polk Farah, 1998, p 852). This research does not cast doubt on the validity of our study; however, it does suggest that there are some other factors, affecting the reaction time, namely, the type of stimulus. To a large extent, this study by Polk and Farah extends the scope of Sternberg’s experiments as it shows that there is another factor that influences reaction time and it is the type of the stimulus. Moreover, one should not forget that such in itself, such research method as a controlled experiment has several disadvantages; one of them is the so-called observer effect, which means that the behavior of a subject cha nges when he/she is aware of being observed. One should remember that the participants were informed about the tasks that they will need to perform prior to the start of the experiment, which means that to some extent, they were ready for this memory-scanning exercise. There is great likelihood that this circumstance could have affected the results of the experiment. These are the major drawbacks of the study, and one can argue that aspects of the research design should have been changed. First, the number of participants should be much larger because the initial sample size is sufficient for such studies. Secondly, the short-term memory of each subject should be tested beforehand because the participants of such studies must have similar memorization skills. Finally, it might be prudent to test not only digit recognition but letter recognition as well, because the reaction time for these processes may vary. Conclusion Mental chronometry still remains one of the most thought-provoki ng issues in psychology and neuroscience. There are several questions, which have yet to be answered, for instance, scholars have not ascertained which type of mental search a person undertakes, while performing a memory-scanning task. The choice is between two options: self-terminating search or serial exhaustive search. The results of Sternberg’s experiments support exhaustive search hypothesis, however, this assumption, even now but this assumption has not been proved completely. Another area of research that is of great interest to psychologists, linguists, and neuroscientists is the difference between digit recognition and letter recognition. Apart from that, it is necessary to examine the impact of short-term memory capacity on recognition process and reaction time. The experiment which has been conducted for this study substantiates the hypothesis, which we have advanced at the very beginning: namely, the size of the digit set increases the reaction time. Furthermore, the present or absence of the stimuli within the set also influences accuracy of responses and reaction. Nonetheless, one should take it into consideration that the statistical data in support of these assumptions is only marginally significant. Appendixes Figure 1 Figure 2 Reference List Miller G. (1956) The Magical Number Seven, Plus or Minus Two Some Limits on Our Capacity for Processing Information. Psychological Review, (101), 2, pp. 343-352. Web. Polk T. Farah M. (1998). The neural development and organization of letter recognition: Evidence from functional neuroimaging, computational modeling, and behavioral studies. The National Academy of Sciences, pp. 847-852. Web. Rosenbaum D. 2009 Human Motor Control. NY: Academic Press. Sternberg S. (1969). Memory-scanning: mental processes revealed by reaction-time  experiments. American Scientist, (57), 4, pp. 421- 457. Townsend. J. (2001). A clarification of self-terminating versus exhaustive variances  in serial and parallel models. Perception Psychophysics. (63), 6, pp. 1101-1106. Web. Footnotes Refer to Figure 1 Refer to Figure 2 This essay on Memory Scanning was written and submitted by user Franco Byers to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Daphnia magna Essays

Daphnia magna Essays Daphnia magna Paper Daphnia magna Paper This chapter provides an overview of the biology of waterless of the genus Daphnia. It describes basic aspects of Individual physiology and nutrition, Including some remarks about Immunity. It summarizes the typical life cycle and development of Daphnia. The modes of reproduction and the induction of resting egg production in cyclic and obligate parthenogenesis forms are discussed. Finally, population biological aspects, such as behavioral ecology, habitat preferences, population genetics, and population dynamics, are introduced. Go to: Introduction The following introduction summarizes the key aspects of the natural history of the genus Daphnia. It is far from exhaustive. Because much of the biology has been studied over the past 250 years and is considered to be common knowledge, I give no references to specific studies In most cases. The Interested reader may consult Fryer (1991), Steer (Bibb Lambert and Simmer (1 999), and Peters and De Bernard (1987), from which much of the information was taken. A search on the Internet using the term Daphnia or Clamored will also bring up a large body of information. Of particular interest is the Clamored Web page of the university of Gullah in Canada. The reader familiar with Daphnia may skip this chapter and move on to Chapter 3. Daphnia are platonic crustaceans that belong to the Payload (sometimes called Bronchiolar), which are characterized by flattened leaf-like legs used to produce a water current for the filtering apparatus. Within the bronchioles, Daphnia belong to the Clamored, whose bodies are enclosed by an unqualified shell (Figures 2. 1 and 2. 2), known as the carapace. It has a double wall, between which hemolytic flows and which Is part of the body cavity. The carapace Is largely made of chitin, a polysaccharide. Clamored have up to 10 pairs of appendages, which are (from front to back): untangles, antennae (the second antennae, used for swimming): maxillae: and mandibles; followed by 5 (as in Daphnia) or 6 limbs on the trunk. The limbs form an apparatus for feeding and respiration. At the end of the abdomen is a pair of claws. The body length of Clamored ranges from less than 0. 5 mm to more than 6 mm. Males are distinguished from females by their smaller size, larger untangles, modeled post-abdomen, and first legs, which are armed with a hook used in clasping. It describes basic aspects of individual physiology and nutrition, including some remarks about immunity. It summarizes the typical life cycle and development of references to specific studies in most cases. The interested reader may consult Fryer (1991), Steer (1993), Lambert and Simmer (1999), and Peters and De information. Of particular interest is the Clamored Web page of the University of and which is part of the body cavity. The carapace is largely made of chitin, a to back): untangles, antennae (the second antennae, used for swimming); maxillae; modified post-abdomen, and first legs, which are armed with a hook used in clasping.

New Yorks Most Notorious Neighborhood

New Yorks Most Notorious Neighborhood It is impossible to overstate how notorious the lower Manhattan neighborhood called the Five Points was throughout the 1800s. It was said to be the roost of gang members and criminals of all types, and was widely known, and feared, as the home turf of flamboyant gangs of Irish immigrants. The reputation of the Five Points was so widespread that when the famous author Charles Dickens visited New York on his first trip to America in 1842, the chronicler of Londons underside wanted to see it for himself. Nearly 20 years later, Abraham Lincoln visited the Five Points during a visit to New York while he was considering running for president. Lincoln spent time at a Sunday school run by reformers trying to change the neighborhood and stories of his visit appeared in newspaper months later, during his 1860 campaign. The Location Provided the Name The Five Points took its name because it marked the intersection of four streets- Anthony, Cross, Orange, and Little Water- which came together to form an irregular intersection with five corners. In the past century, the Five Points has essentially disappeared, as streets have been redirected and renamed. Modern office buildings and courthouses have been constructed on what had been a slum known around the world. Population of the Neighborhood The Five Points, in the mid-1800s, was known primarily as an Irish neighborhood. The public perception at the time was that the Irish, many of whom were fleeing the Great Famine, were criminal by nature. And the appalling slum conditions and pervasive crime of the Five Points only contributed to that attitude. While the neighborhood was predominantly Irish in the 1850s, there were also African-Americans, Italians, and various other immigrant groups. The ethnic groups living in close proximity created some interesting cultural cross-pollination, and legend holds that tap dancing developed in the Five Points. African American dancers adapted moves from Irish dancers, and the result was American tap dancing. Shocking Conditions Prevailed Reform movements of the mid-1800s spawned pamphlets and books detailing horrendous urban conditions. And it seems that mentions of the Five Points always figure prominently in such accounts. Its hard to know how accurate the lurid descriptions of the neighborhood are, as the writers generally had an agenda and an obvious reason to exaggerate. But accounts of people essentially packed into small spaces and even underground burrows seem so common that they are probably true. The Old Brewery A large building which had been a brewery in colonial times was a notorious landmark in the Five Points. It was claimed that up to 1,000 poor people lived in the Old Brewery, and it was said to be a den of unimaginable vice, including gambling and prostitution and illegal saloons. The Old Brewery was torn down in the 1850s, and the site was given over to a mission whose purpose was to try to help neighborhood residents. Famous Five Points Gangs There are many legends about street gangs which formed in the Five Points. The gangs had names like the Dead Rabbits, and they were known to occasionally fight pitched battles with other gangs in the streets of lower Manhattan. The notoriety of the Five Points gangs was immortalized in the classic book Gangs of New York by Herbert Asbury, which was published in 1928. Asburys book was the basis of the Martin Scorsese film Gangs of New York, which portrayed the Five Points (though the film was criticized for many historical inaccuracies). While much of what has been written about the Five Points Gangs was sensationalized, if not entirely fabricated, the gangs did exist. In early July 1857, for example, the Dead Rabbits Riot was reported by the New York City newspapers. In days of confrontations, members of the Dead Rabbits emerged from the Five Points to terrorize members of other gangs. Charles Dickens Visited the Five Points The famed author Charles Dickens had heard about the Five Points and made a point of visiting when he came to New York City. He was accompanied by two policemen, who took him inside buildings where he saw residents drinking, dancing, and even sleeping in cramped quarters. His lengthy and colorful description of the scene appeared in his book American Notes. Below are excerpts: Poverty, wretchedness, and vice, are rife enough where we are going now. This is the place: these narrow ways, diverging to the right and left, and reeking everywhere with dirt and filth...Debauchery has made the very houses prematurely old. See how the rotten beams are tumbling down, and how the patched and broken windows seem to scowl dimly, like eyes that have been hurt in drunken frays...So far, nearly every house is a low tavern; and on the bar-room walls, are coloured prints of Washington, and Queen Victoria of England, and the American eagle. Among the pigeon-holes that hold the bottles, are pieces of plate-glass and coloured paper, for there is, in some sort, a taste for decoration, even here...What place is this, to which the squalid street conducts us? A kind of square of leprous houses, some of which are attainable only by crazy wooden stairs without. What lies beyond this tottering flight of steps, that creak beneath our tread? AÂ  miserable room, lighted by one dim cand le, and destitute of all comfort, save that which may be hidden in a wretched bed. Beside it, sits a man, his elbows on his knees, his forehead hidden in his hands...(Charles Dickens, American Notes) Dickens went on at considerable length describing the horrors of the Five Points, concluding, all that is loathsome, drooping, and decayed is here. By the time Lincoln visited, nearly two decades later, much had changed in the Five Points. Various reform movements had swept through the neighborhood, and Lincolns visit was to a Sunday school, not a saloon. By the late 1800s, the neighborhood went through profound changes as laws were enforced and the dangerous reputation of the neighborhood faded away. Eventually, the neighborhood simply ceased to exist as the city grew. The location of the Five Points today would be roughly located under a complex of court buildings constructed in the early 20th century.

Are traffic fatalities another consequence Case Study - 1

Are traffic fatalities another consequence - Case Study Example Elements of a study’s methodology section such as the type of data to be collected and the approach to data collection also depends on such clarity of objectives that the research question achieves. Failure to outline the research question is the main reason for potential difficulty in answering the research question because the inferred question may not have been what the researchers intended to answer. The researchers could have similarly have a different objective into the study than answering the average inferred question and the lack of focus could be a challenge. The authors attempted to answer the research through a quantitative approach. They used a survey design to sample data from ‘summer break’ destination areas. A database that the National Highway maintains was the source of data for the study and a non-probability sampling approach used to average  select 21 areas for the study. Quantitative data analysis that generated descriptive and inferential statistics then established a basis for answering the research question in order to bridge the gap that the researchers noted. Results show that the summer break spots have a significant mean fatality incidence that contributes to the overall number of fatalities in the considered areas. There is also a significant difference in average weekly incidents of fatality between summer break weeks and other weeks. The rates are higher in summer break weeks and ‘summer break’ destination areas.

HRM Coursework Example | Topics and Well Written Essays - 1500 words

HRM - Coursework Example In order to set up an effective HR department, the first step would be to review current policies and practices. This involves reviewing the various HR functions and expectations. In this case, the HR functions will include recruitment and selection, performance management, reward management, workplace management, capacity building, employee relations and establishing an effective HRM system. The HR takes into account the organization’s structure, systems, politics, positions among others. The next step is to discuss the beliefs and values of the organization with senior management. Here, the HR takes it upon himself discuss issues such as the organization’s short term and long term goals and objectives, the expectations of the HR department and how the HR contributes to the objectives of the organization. The HR should also discuss the current organizational culture, as well as core activities and business drivers with senior management. By now the HR has a wide view o f what the organization is working towards and is ready to be part of it. The next step is to formulate the HR department’s objectives and strategies. This involves drafting job description, job analysis, job specifications, payroll and compensation. The HR will also have to lay out appointment, termination and resignation procedures. As a function of HR, it is necessary to draft induction and orientation programs. At this point, it is essential to review main functions of HR department. These key functions include job development, recruitment and selection, organizational behavior policies and programs, organizing, HR planning, performance management, HR development, reward management, employee relations, health and safety of employees. With this in mind, the next step is to note what is necessary for the organization in order of priority to make up the HR system. Here, the HR should write a report detailing the situation on the ground, the HR department required priorities, the action plan and the time schedule. The HR can now form the department as the HR manager with the assistance of one training manager, one salary administration manager and recruitment and selection manager. The HR then seeks approval from senior management to implement the plan. Question two The most appealing HR function is the recruitment and selection process. This is because it is the core function of the HR department. Without recruitment and selection, there would be no workforce; hence, there would be no HR department. Absence of workforce to carry out the activities an organization will lead to its closure. The information in the article is detailing the importance of the recruitment and selection process in any organization. The article details the steps that the HR manager should follow in the recruitment and selection process. Any organization requires qualified and competent employees; hence, the article emphasizes the need for a thorough recruitment and selection pr ocess. According to the article, the recruitment and selection process should be as efficient as possible, because the success of any organization depends on it. The article attempts to solve the problem of managers who take the process lightly. A HR manager, who fails in the selection and recruitment of employees, will be responsible for the failure of the organization. The articles also insist that team charged with recruitment and selection should have the required skills. This is because this team has the

The United States Never Had a Closed-door Policy Essay Example for Free

The United States Never Had a Closed-door Policy Essay Lawmakers and policymakers in the United States can continue to enhance American diversity through immigration.   As the world moves toward becoming a global society, American diversity will ehance the global positioning of the United States.   However, careful management of immigration must remain a top priority.   The United States must have stringent immigration policy to prevent entry of undesirable aliens.   But the country should not close its door to good foreigners who want to enhance and develop their talents in the USA.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   America   has never turned good people away.   The USA has always been open to new ideas from others.   The US constitution is the product of a synthesis of divergent inclinations, from which comes the most effective constitution in history.   It has always been, and will continue to be, US   policy to give those who have the resolve to succeed every opportunity to thrive in this country. Persons aspiring to become US citizens are generally the cream of the crop in their home countries.   Most are very successful in their fields of expertise.   They are prepared to compete globally and will most likely be successful in the USA.   Since they are already top achievers   they will enhance the competitive edge of this country.     Just as American Blacks, who came here as slaves, are doing well in every field, it is important to remember that most Americans are descendants of   foreign countries.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   A closed door Policy is not the American way.   Americans are naturally competitive.   The USA has prevailed in nearly every war or battle it has recently engaged in.   The USA has experienced several economic depressions, always recovering successfully.   The USA is not intimidated by the influx of foreigners with various backgrounds, training, and experiences.   The USA can prevail against any competitor because US citizens have a competitive edge.   These experiences have sharpened the USA’s instinctive ability to prevail against any adversary.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   In this age of globalization Americans must not hide in cocoons.  Ã‚   To do so would be counterproductive to maintaining this country’s competitive edge.   The advent of the internet has placed everyone on equal footing with others.   Therefore the USA is able to face competition head-on and remain at the top of the global competitive scale.   Being the primary world super power, the whole world looks to the USA for guidance and as a role model in international affairs.   If the USA puts the brakes on its own national and international policies, the rest world will slow down with it.   The problem is that several countries are waiting and willing to quickly assume the role of world leader.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   One of these aspiring countries is China which already has political, economic, and diplomatic clout with many countries.   China maintained a closed door policy for centuries, eventually finding out the hard way that it was counterproductive.   Now that China’s doors have been opened to outsiders, the nation is experiencing an economic boom unlike any that has been recorded in China’s history. In fact, some economic leaders in other countries are of Chinese descent.   While some Chinese immigrants have attained citizenship status in and adopted foreign countries as their home, their loyalty remains with China.   This gives China a major advantage in dealing with aggressive US policy toward other countries.   Therefore the USA must not be complacent in its role as world super power.   Nor can the US risk cultural isolation from the rest of the world.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   This does not   mean that the USA   has to be liberal in screening prospective immigrants.   The USA   must retain its strict policy against illegal border crossings, especially since many illegal immigrants are instrumental in bringing drugs from Mexico and South America. Failure to secure our borders means that The USA will continue to lose the war on drugs while losing an important generation of Americans to those drugs.   It also means that the crushing burden of failed immigration and homeland security policies will continue to fall exclusively on the shoulders of working men and women.   Not only do illegal aliens, and those who employ them,   cost the nation tens of billions of dollars in social services, principally in health care and education, but they also depress wages for American citizens. (Dobbs 2005)   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Unskilled foreign labor must be minimized   because it is a   burden to health care programs.   Unskilled foreign labor also creates undue competition for local unskilled workers.   What the USA   needs is for those who have special skills and talents to help improve American society.   The Commission is concerned about unskilled workers in American society.   In an age in which unskilled workers have far too few opportunities available to them, and in which national welfare reform policies will require thousands more to find jobs, the Commission sees no justification for the continued entry of unskilled foreign workers. (Briggs 2001)    The United States must strike a delicate balance between maintaining a strict immigration policy and keeping the borders open to those who will enhance the nation’s reputation.   Americans must remember that that their diversity has helped this country through times of political and economic depression.   The United States continues to be the model for global citizenship. Therefore, policymakers must continue to create policies that enhance that position.   Finally, lawmakers must secure the borders so that the U.S. economy is not overrun with illegal activity and American social structures is not compromised by uncommited or unproductive residents.   The United States of America must be a union of people, from different races and nationalities, whose capabilities are synthesized to push this nation to further greatness.   Works Cited Briggs, Jr., Vernon M. American Unionism and U.S. Immigration Policy. Center for Immigration Studies.   Aug 2001. 1 Mar. 2008. http://www.cis.org/articles/2001/back 1001.pdf. Dobbs, Lou. U.S. policy on immigration is a tragic joke. Arizona Republic 28 Aug. 2005. 1 Mar. 2008 http://www.azcentral.com/arizonarepublic/ viewpoints/articles/0828dobbs0828.h tml.

The Bahai International Archives Building and Its Classical Style of Greek Architecture :: International Arachives Art Essays

The Baha'i International Archives Building and Its Classical Style of Greek Architecture The Baha'i International Archives Building, erected in 1957 on Mount Carmel in Haifa Israel, echoes the immortal classical style of Greek architecture. An admirer of Greek architecture, Shogi Effendi who was the Guardian of the Baha'i faith, chose this style to carry out the construction of the Archives building. This building replicates the general proportions of the famous Parthenon in Athens, Greece. The Archives building is a museum which holds the original writings of the Bab, Baha 'u' llah and Abdu' l Baha , as well as some of their clothes and belongings. Baha 'u' llah is the prophet founder of the Baha'i faith and the Manifestation of God for this day. The Baha'i faith originated in Iran in 1863 and is now the second most widespread religion after Christianity. The Bab is the Forerunner of the Baha'i faith. Abdu' l Baha is Baha 'u' llah's eldest son and his designated successor. The Archives building is surrounded by several of the Baha'i holy places. The most important of which are the Shrine of The Bab, and the Monument Gardens. The tombs of central figures in the Baha'i faith are found at the Monument Gardens. Mount Carmel is also th e location of the Baha'i world administrative institutions; The Seat of the Universal House of Justice, The International Library, Seat of The International Teaching Center, Center For The Study of The Sacred Texts, and many other present and future institutions of the Baha'i Administrative Order. In essence, the Baha'i Archives Building is a place of pilgrimage. The Parthenon, Shogi Effendi's main influence for building the Archives Buildings, was built in Athens, Greece, in 490 B.C.E. by Perikles. The Parthenon stood distinct among it's surroundings. In fact, it's the largest building on the Acropolis. Its grandeur has symbolic reference to its purpose as the temple to the goddess Athena. The Parthenon was surrounded by several buildings which a lso had religious significance for instance, the temple dedicated to Athena Nike (goddess of victory and war) and the Erechtheion which was another temple dedicated to several deities.

How HRM orperate within any oraganisation Essay

Introduction to the assignment The aim of this assignment is to see how Human Resources operate within any organisation, and why it is important to have effective Human Resource Management. There are many things such as, Human resource planning, Recruitment and Selection and Training and Development which helps a company to achieve its objectives. For a business to achieve its objective it must have the right number of employees with the right qualification and training to meet the needs of the company. The Human Resources department of a company will check if an employee has the right qualification and training to carry out its job. 2.0 Introduction to the company J Sainsbury plc is the 12th largest food retailer in the US, and strong regional player, with 185 stores. It has interests in financial services and property. The group comprises Sainsbury’s Supermarkets and Sainsbury’s Bank in the UK and Shaw’s Supermarkets in the US. 2.1 Background history John James and Mary Ann Sainsbury founded Sainsbury in 1869. They opened their first small dairy shop at 173 Drury Lane, London. Drury Lane was one of London’s poorest areas and the Sainsburys’ shop quickly became popular for offering high-quality products at low prices. It was so successful that further branches were opened in other market streets such as Stepney, Islington and Kentish Town. By 1882 John James Sainsbury had four shops and had plans to expand his business further. He opened a depot in Kentish Town, northwest London, to supply this growing chain and, built bacon kilns, which produced the first Sainsbury brand product on the same site. It was also in 1882 that John James opened his first branch in the prosperous suburb of Croydon. This shop sold a wide range of ‘high-class’ provisions and was more elaborately decorated than the earlier shops. Between 1890 and 1900 Sainsbury was very well known store. It was making high profits that it managed to treble its branches from 16 to 48. The branches were increasing rapidly that by end of 1994 they had 360 stores in Britain 2.2 Location Sainsbury is a big food store, which operates in different countries. It has opened 25 new stores, extended 27 and refurbished 90 adding 889,000 sq ft of sales area to the network. 2.3 Product Sainsbury sells wide range of foods and other household products. Sainsbury’s quality food is a priority for their customers and a key component for their brands. They have invested in their food ranges and during the year they have improved or developed over 3,200 products. Their own label sub brands are again amongst the best in the UK. For over 130 years Sainsbury’s supermarket has been committed to supporting British farming. They have a policy of buying British and labelling it as a British product. They sell over à ¯Ã‚ ¿Ã‚ ½6 billion worth of British food each year. Sainsbury is able to find out the advantages and the disadvantages of its home brand products by testing them before launching it into the market. This helps them to make a decision whether or not to launch it in the market. By testing the products they are now able to serve the best quality foods to the customers. This being an advantage will make the customers come back again and again to the store. 2.4 Profit As Sainsbury has managed to provide shareholders with good, sustainable financial returns and have an outstanding shopping environment as well as excellent customer service, it has made a tremendous profit over the past few years. For example: * It made 14 per cent underlying profit before taxation growth for the group after 2 years of decline and 10 per cent underlying operating profit growth for their supermarkets in the UK after 3 years of decline in 1996. * In the UK supermarket business, Sainsbury has achieved sales growth of 6.3 per cent excluding petrol (Easter contributing 0.3 per cent). This was Sainsbury’s best performance in over a decade. * Sainsbury’s current market share in London is 36 per cent. * Sainsbury’s saving of à ¯Ã‚ ¿Ã‚ ½250 million will be reinvested in enhancing the customers offer, building sales and improving their operating margins. * More local supermarkets are opened in different places. 2.5 Customer service To listen to customers view and react quickly, Sainsbury trains their colleagues every 6 months to develop their abilities and Skills to do their job properly. Every year Sainsbury does one or two surveys to find out customers view about the business. By doing that they are able to see what customers want and how they can grow more into the market. For example in 2000 the data for Birmingham stores showed customers wants more longer opening hours, so instead of opening at 9am, they now open at 8am and closes at 10pm instead of 8pm. Another big thing that Sainsbury did to get more customers to the shop with them is that, they joined campuses that are already involved with the community and environment. There are many people who are interested in the community and the environment, so they will be shopping with Sainsbury more as they will also be helping the community and the environment. 3.0 Human resource management One of the most important tasks that involves personal department in a business is Human Resource Management (HRM). A business is only likely to achieve its objectives if its employees are used effectively. To do this the business should ensure that the Human Resources are planned successfully. Managing the performances of the employees is necessary to enable a business to function adequately. By accomplishing this, the business can ensure that the business remains competitive and find it easy to attain its objective. When HRM existed for the first time there were few changes in the organisation, like: * Companies realised that employees would only work their best for the company if the company gave the priority to meet the personal needs and objectives of its employees, instead of seeking to get the best out of employees just for the sake of the business, i.e. to help it to achieve its objectives. * ‘People work’ was not just the responsibility of the ‘personal’ department. It is the responsibility of all managers in an organisation – supported by specialists. The managers carry the responsibility for recruiting, selecting, appraisal and training in an organisation with employees rather then a specialist in a centralised HRM function. * HRM was given more status in the organisation, instead of being something carried on at lower levels of the organisation. HRM is now recognised as a key ‘strategic’ area of the organisation (e.g. one that needs to be given a high priority in organisational planning involving senior managers). Human Resource Management is a very important department with in any organisation as it plans ahead for the company. E.g. selects and recruits the right type of people (matches with the person specification) and train and develop their skills. 4.0 Human Resource Planning 4.1 Introduce HRP Human Resource Planning or personnel function of an organisation covers a Varity of activities. The term ‘Human Resources planning’ has largely replaced the old-fashioned word ‘Personnel’, which was used in the past. Human Resources Department need to forecasts how many and what types of employees it needs now and in the future. It also involves matching up the right type of employees to the needs of the business, and using them effectively, as well as developing their skills in order to meet the goals of the organisation. To do this they need a good understanding of the labour market in an area where they operate. In order to meet the organisation’s aims successfully, it needs to know how to use the past information to predict on how many employees are need in the future and to identify the means of using people in the most effective way, also to identify any problems that are likely to occur (for example, when recruiting the ‘best’ employee), and find ways to solve the problem which are identified. For instance, if a France-based retailing organisation decides to expand in to Germany and Italy, then it will need to identify: * The skills and competence it will need the new employees to have. * How many people with these capabilities it will able to recruit. * Ways of helping the employees to develop their requirements skills and also train them to do that. Human Resources deals with many other factors associated with employees. These includes: * Human resource or workforce planning * Recruitment and selection * Promotion and transfers * Appraisal and termination of employment * Disciplines * Rewards and conditions of employment * Working conditions * Career development and welfare * Wage bargaining There are two types of planning. One is called short term planning and the others are called long term planning. Short term planning is aimed at the immediate needs of the business, such as filling vacancies, which is left. Long term planning will try to plan for the future. For example, if a company was aiming to change its production techniques in the next few years, it would need to plan the number of employees, training needed and perhaps the incentives and motivation that workers would require. 4.2 Purpose of HRP There are four main reasons for HRP. 1. To encourage employers to develop clear links between their business plans and their HR plans, so that they can integrate the two more effectively. 2. The organisation will be able to control employee’s costs and the number of employees who are employed easily and effectively. By doing this it will allow the business to have the right number of employees for each departments. 3. It allows the employers to build up a skill profile for each of their employees, who will help the employers for the employees and to keep it as a record. 4. It creates a profile of staffs (related to gender, race disability), which is necessary for the operation of an equal opportunities policy. 4.3 Benefit of HRP If HR planning works properly, then the out comes will be†¦ * Employees will be doing challenging works, which will help them to motivate and stimulate. The result of this will help the business achieve it objectives. * It will raise ‘peak training’ sales if employees are already selected and ready to work under pressure during sales. * Staffs do over time if it is only necessary. * Staffs are properly qualified and trained. This will allow the employee feel comfortable with the job, which means the work will be done quickly and properly. * The company is more able to meet the changing demand from its customers and it is more suitably able to meet business objectives that it is set. 4.4. How HRP aids businesses to meet their objectives To meet company’s objectives, the company should: * Employ more people to do specific jobs. * Train more employees to get specific skills, which are needed, for them to carry out their job to do the specific job. * Employ people at a specific time of the year. E.g. during summer holidays. * Give bonus to employees if they do well to encourage them to do better then before. * Sets specific deadlines for employees to consider if they are capable of working under pressure. 4.5 Processes involved in HRP In HRP there are four stages involved. They are: 4.5.1 Stock taking This allows the business to find out if quality and quantity of an employee is available to the organisation. It uses the following techniques to find out: * Jobs analysis – this means getting all the information, which is accessible about all the jobs that are available in the organisation, and to think about what duties are involved in each these jobs and how it should be carried out. The solution for this is to find the job description and the person specification for the job. * Skills audit – this is a survey to find out the skills, qualifications and experience of all the existing employees. * Performance review – this involves looking at the performance in all employees in order to: – Identify their potential – Identify where they need more training. 4.5.2 Forecasting supply This is where it asks the question ‘how many employees are needed in the future?’ To answer this question the business looks at the internal and external sources of labour by looking at labour turnover. There are three ways of calculating employee’s turnover. These are: Annual labour turnover index = this is sometime called the ‘percentage wastage rate’. It tells what percentage of workforce is left in a year. This is how it is worked out: = Leavers in a year Average number of staff employed during the year There are two problems with this method. They are: * It tells nothing about the length of service of the people who are left. * It does not say how many people are left from each department. Stability index = this gives a good idea of how long an employee is going to stay with the business. If employees are not going to stay for a very long time in a certain department, then it can be pinpointed and investigated by using the below method. = Number of stuff employed with one year’s service on a certain date Number of staff employed exactly one year before This method maybe a more useful indicator, but it still does not tell how many employees are left from each department and why? Bowey’s stability index = this looks at the actual length of service and calculates a stability percentage. = Length of service in months over a two year Period of all current staff added together Length of service in months over a two year Period if all staff had worked for the full two years 4.5.3 Forecasting demand for employees This means asking question ‘ how many people will we need today? Tomorrow? And in five years time’. As this is a difficult question, the managers from Human Resources Planning department looks at the factors such as following forecasting demand for employees:. * The organisation’s trading and production patterns * Demand for their product * Technological and administrative changes * Capital investment plans * Acquisitions, divestments and mergers * Product diversification 4.5.4 Implementation and review The organisation must regularly review their Human Resources planning to see if it is processing effectively. For example, has a new recruitment drive been effective in recruiting the right number and the right quality of people? The organisation must also look at all the various environmental factors, which might affect the supply and demand for labour. This involves collecting information on social, political, industrial, legal and technological changes, also finding out what their competitors are doing. 4.6 How internal and external staffing information is used to plan Human Resources within a business Internal staffing information is used to plan Human Resources within a business. It talks about the following points: 4.6.1 Stability The company needs to know how stabile the organisation is. If it is less stabile then they need to figure it out why, so they can make sure it is more stabile in the future. 4.6.2 Performance result The organisation will collect all the information on level of performance of their employees, to see how they are doing by quantitative or qualitative form. It is very important to get the performance result right to achieve the company’s targets. 4.6.3 Number of employees in particular job categories This figure will give an over all numbers in an organisation that already have certain categories of skills. 4.6.4 Existing numbers of staffs employed Checking how many people they are employing and finding out the reasons why they tend to leave the job after certain time, also to see what is actually wrong with certain departments and how it could be improved. 4.6.5 Age distribution and length of service It is very important to have an age balance between young and old people who work within the organisation. This is because if most of the workers are old then there is a chance of them retiring or even passing away, which makes the organisation left with no sufficient, experienced workers. However if there are all young people then they may not stay for long as they may find a new job. This is why it is important to have an age balance. 4.6.6 How many vacancies are there at the moment? The company needs to know how many people they need to employ now and in the future, plus the qualification that is required for that job. 4.6.7 Average time taken to fill a vacancy The organisation needs to know how long it takes to fill up a vacancy so in the future they can predict the length of time for an advert to be advertised for.by doing this they will able to find out if they are spending enough time filling vacancies. 4.6.8 Promotion potential It is important for the organisation to know how many employees have the skills to be promoted and how long it’s going to take them to be fully trained for the job. 4.6.9 Sickness If employees are having too many sick days then it needs to be tracked down to see whether they are really sick or just took a day off to socialise and called it as a sick day. If it’s not tracked down then some employees might take advantages of it, which will make difficult for the organisation to achieve its objectives. 4.6.10 The skills available It is good to identify the current skills each employee has and how many of these skills are transferable to the new job when they get promoted. 4.6.11 Skills analysis The organisation has to make sure they employ the right type of employees with the right type of skills. To do this they need to assess their present skills and future skills, which will be needed in the future. In order to plan Human Resources within a business, external staffing information is also used. The external labour market for any particular organisation is made up of potential employees, locally, regionally or nationally. There are some issues that affect the size and nature of these labour markets. 4.6.12 Competition for labour As there are few people with specific skills, it makes it hard for the employers to employ people as competitors my also want to employ them with better service and money. Therefore Human Resources department has to think the best ways in which this could be done. 4.6.13 Education and training Human Resources need to look and recruit the right type of people with the right education background, as education and training also affects the number of employees coming into the labour market and their skills. 4.7 How does Human Resource Planning operate within Sainsbury? Sainsbury needs organised and effective human resource planning as it is one of the biggest food store in the world. When ensuring the workforce is planned effectively, Sainsbury’s Human Resources Planning department need to consider their external labour market information. If there is a job available then Sainsbury’s Human Resource Planning department first looks at its existing staffs to see if they are willing to do extra work or if they want to get promoted. This will reduce the amount of training that is needed, which will save money for the company. If no one is found inside the business then Human Resources Planning department looks outside the business-externally. Sainsbury has many stores across the country, but focusing in London where there is generally a low unemployment rate, it will be difficult for Sainsbury to fill in the vacancy. When Sainsbury looks for quality workers, it considers the problem of low unemployment rate which they may have to face, so they interpret a strategy to make sure they are able to employ the right people for the job. If they do not plan things ahead then they won’t have an effective workforce, which will stop them from making sales. To get quality staffs from other companies, Sainsbury could offer prospects that they do not receive in their current job such as, high wages, staff discounts, bonuses, pensions and training opportunities. If their current job does not give all this then it will be an advantage for Sainsbury, as more workers will come to them. Sainsbury normally employs people during the busiest time of the year like, Christmas times and summer holidays. Sainsbury knows that they will get people during these times because during these times there are students who are looking for jobs for pocket money and for experience. Sainsbury also knows there are some times of the year that they can not recruit people like after Christmas, during January and February when many young people return back to school, college or university. Sainsbury has different age range for recruiting people; it is from 17-40 yrs old. It believes by having different age range of employees will help the business to be more effective. By this I mean, young people can give better ideas as they just came out of education and some may know the present world well. Also by having young people, the company could pay them less as they are just working for their pocket money, and not for the family. As well as young people, old people will also be able to give good ideas, as they are more experience about the job. 4.8 The importance of Sainsbury interpreting any relevant labour market information It is important for Sainsbury to see if they are interpreting any relevant labour market information, so that the company can gain the most out of their employees in order to make it a very successful company. They may look at the transport development around them, how well the competitors are doing and the wage rate around the area. For Sainsbury the state of the local labour market is more important then what is happing nationally or regionally, as they are the main people. Sainsbury needs to know how well the transport is around them. What I mean by that is, if there are good facilities of transport for the employees then they will be more wiling to work for Sainsbury rather then another company who does not have good transport facilities. It is not easy for the organisation to provide good transport facilities for everyone as everyone comes from different places. To solve this problem, Sainsbury tries to recruits staffs from local area, as it also helps workers be on time. However you cannot always find good worker from the local area so, as well as recruiting from the local area it also recruits from other areas. The workers who live quite afar Sainsbury provides them free travel card (if the live too far), or pays certain amount of percentages for their fair. If other companies fall or closes down then Sainsbury can take staffs available as long as the staffs know their job. Sainsbury looks at the wage rates around the area to see if they can offer this wage or a better wage rate to try and force the better staff to join them. As well as employing people Sainsbury has to keep in mind the ways they can grow in the market. Basically it is important for Sainsbury to interpret labour market information and quickly attract the best recruits away from rivals to grow. 4.9 How has Sainsbury used labour market information for HRP purposes If Sainsbury does not regularly follow up the labour market information, then like other companies it runs the risk of falling behind. This is why it is important that HRP department within Sainsbury to continually review the labour market information to find out the supply of labour market which is available. This can be done by internal supply (within Sainsbury) or external supply (the local shops, regional or national labour markets). As soon as Sainsbury collects all the labour market information it needs to interpret so it can have effective employees. When they are interpreting they should look at things like what are the skills available, the number of employees within one department, promotions and etc. When HRP department interviews people they need to see if the employee has qualification and training opportunities (which can be found from the labour market information). They need to do this because the education and training opportunities available will affect the numbers of people coming in to the labour market and their overall skill level. 4.10 How relevant labour market trends relate to the ongoing HRP of Sainsbury To employ better employees for the future and to know how and when to recruit them the HRP department needs to look the labour markets trends. For example, if the local unemployment rate is high then Sainsbury will find it difficult to employ people. To over come this problem Sainsbury will need to provide better services than other companies such as, high wages. Sainsbury can also employ people if a company closes down, as there will be people who do not have any jobs. For HRP is to be successful, it continuously needs to look at the labour market trends and use the trends to plan the best way to recruit them and when to recruit them. 5.0 Recruitment and selection 5.1 Introduction to recruitment and selection Recruitment and selection are closely tied. Selection is the process of choosing people to work in an organisation. The selection should attempt to: * Get the best people within existing budget,-that is, those with the most appropriate skills, experience and attitudes. * Select people who will stay with the organisation for a reasonable time. Recruiting and selecting process happens when: * The business grows * Changing job roles within the business * Filling vacancies created by resignation. Retirement or dismissal * International promotion. When the process is happening the personal department will aim to attract the ‘best’ candidates for the job, and then choose the most suitable. If the wrong person is recruited, then this can cause problems for the business. For example, if the person leaves because they find the job too boring or too difficult then there will be extra administration costs for the personal department. The business will face extra costs for advertising, interviewing and training. There will also be a settling in period until the new employee has learnt the job. To make sure the ‘best’ person is chosen, businesses must be clear about: * What the job entails; * What qualities are required to do the job; * What rewards are needed to retain and motivate employees? * When to advertise * Identifying the strengths and weaknesses of the job application, curricula vitae and letters of application. * How to shortlist candidates. 5.2 Purpose of recruiting and selecting There are many reasons why recruiting and selecting process takes place. Below I have mentioned the reasons. * Filling vacancies created by resignation. Retirement or dismissal. * Less works to be done for the group. What I mean by this is when a colleague leaves the job, the work he/she did is shared between the other colleagues who worked with them in the same department. * If there is right number of employees then the work will be done faster, which means they will not be behind in any work. For example, the company will be able to launch the product on the expected date if there are more staffs. * If there are more staffs then the business will get an edge on their rivals. * Company will able to expand. 5.3 Benefits of effective recruitment and selection If the recruiting and selection goes well then there will be number of benefits to the business. Like: * The profit will increase for the business, as they will be selling good quality products. * The punctuality of the product being launched into the market will increase, as they will be doing it on time. – Working effectively. * The standard of the product will be better, as they will be motivated and keen for the business * Customer service will increase. For example, if there are more employees then the customers will be served/helped more quickly, which means there will less waiting time for the customers. * Motivates existing employees who prefer working with ‘quality staffs’. * Employees are more likely to stay with the company if recruiting and selection is properly done (matches with the job specification). * If right quality candidates are selected in the first place then it saves time for training and development and also money * Company’s objective is met more efficiently and easily if there are ‘good quality employees’ * Less training and development will be needed if a ‘good quality employee’ gets promotion, as they are more adaptable and flexible to the change. 5.4 Consequences of poor recruitment and selection If the recruiting and selection turns out to be poor then the company will have a loss in the business like: * The standard of the service and product will be poor, as the ‘new’ employee won’t have much interest for the organisation. This means there will be lateness in launching the product into the market. * The profit of the company will decrease, which will make the company’s rival go ahead of them. This will make the growth of the company decrease, and make it difficult for it to grow again. * The company will be behind on its product’s schedule (finishing the task on time), as employees will be working slowly and less effectively. * The company will not get many contracts, as they will be not meeting deadlines, as there is lack of interest for the company. * Company will have a bad reputation if they keep on missing the deadlines. * Employees will be leaving jobs quickly, which means there will be more costs to repeat the recruitment and selection process. 5.5 Processes involved in recruitment and selection function There are numbers of functions involved when recruiting and selection process occurs, like: 5.6 Factors, which should be considered in planning to fill a vacancy and carrying out interviews 5.6.1 Filling a vacancy There are many reasons why a vacancy needs to be filled. Like: * A new job may be available due to the expansion of the organisation * Someone has died * Someone has retired * Someone has been dismissed * Someone has left for personal reasons * Someone is promoted * A new department has opened There are other alternatives that could be carried out instead of filling a vacancy to save money for the organisation. These are: – Making more use of machinery/technology – Restructuring of the work each employee has – Giving overtime to the current employees – Employing part time staffs. If the above alternatives do not work or if the manager thinks the vacancy needs to be filled then they can look for candidates internally (with in the business) or externally (outside the business). 5.6.2 Carrying out the interviews There are number of factors which could be taken into account when carrying out interviews. The interview should be conducted around a simple plan and be based on a number of questions against which all candidates should be assessed. The interview should happen in a good suitable place, such as a warm, quite, ventilated room. Also have a friendly receptionist who will inform the candidates what is expected from them. During the interview the interviewer should ask all the important questions which are needed for them to decide the best candidate, and make notes on what they answer, plus any other relevant answers. There are other ‘dos and don’ts’, which the interviewer should keep in mind. Like: * Introducing self to the candidate. * Adopt a suitable manner, show respect and to be friendly * Making sure the interview is not interrupted. * Conducting the interview at an unhurried pace. * Encouraging the candidates to talk by using ‘open’ questions such as: ‘Tell me about your last/present job†¦..’ ‘What do you find interesting in†¦..’ * Concentrating on those areas, which are not fully covered by the application form. * Making sure the candidate has no further questions at end of the interview and knows when the decision will be made, e.g. within seven days. 5.7 Key recruitment documents There are number of key recruitment documents which are needed to be taken in concern while the recruitment process happens. Such as: * Job description. If the job description is not right or if it does not have enough information then they wont exactly know why they are recruiting the candidates for and also the candidate will not know what the job requires if he/she is selected for the job. * Person specification. If there isn’t a person specification or if it does not have the write words to describe an ideal candidate, then they will be recruiting the wrong people. This could lead to further recruitment and selection cost for the process to happen. * Advertisement – where and how it’s going to be advertised. Like is it going to be internally or externally. If its externally then in what type of media? What sort of information will be included in the advert? Giving wrong information or not enough information could cause a problem for the business. For example, if only ten people applied for the job, the business will find it difficult to recruit if all candidates unsuitable for the job. * CV/Application form. Should be able to shortlist them and write to the best candidates for an interview. * Psychometric and aptitude test. These tests are carried out to see whether individuals have the right sort of personalities or dispositions to carry out particular types of work. * Confirming letter. After a suitable candidate is selected, a letter should be sent out to them confirming the place. * Refusing letter. Letting the other candidates know that they have not got the job. 5.8 Analysis of Sainsbury’s key recruitment documents-if there is quality of information in relation to the purpose of each. Sainsbury uses all the above recruitment documents, but there are few documents, which need to be changed. For example, the application form is too long (there are some questions which are irrelevant) and has less space to write the answers. Also there are some questions, which are not being asked like, it does not have any questions about health or any contacts for emergency. The emergency contact could be asked later on, but it makes it a lot easier if it is asked in the application form. For instance, if it’s difficult to contact the person to tell them that they have an interview (maybe because they have changed their number) then there is possibility to leave a message on the other number. By having too long application form, which has some irrelevant questions, can make people change their mind about applying. Also having less space for the answers could be disadvantage for the organisation, as the organisations will not have enough information about the candidate to decide whom to call for an interview. The job description draws up an over all picture of the main task that is required for a job. An existing jobholder draws up Sainsbury’s job description rather than the line manager or a staff from the HR department. The disadvantage to this is, the existing jobholder will only write about the job from their point of view. Only about the tasks they can carry out. Also they are likely to exaggerate on their task and ability or effort needed when carrying out the job. However there is a chance of the job description being accurate as it’s an existing jobholder. (They know what is involved in the job). If a line manager does it or someone from the HR department it does not always mean the job description is always correct. The line manager or the person from the HR department may not be clear on some job, so they may miss out some details, which will make the job description not completely true. Therefore I believe the existing jobholder and the line manager or the person from the HR department should discuss the main points, which needs to be carried out about the job together and than the job description should be written up. By discussing the main points means, the job description will have all the main tasks that are required to carry out the job and also, the it will be an accurate job description. Different job descriptions are written different but all job description has the basic following features as well as other features. ~ The job title ~ Location of the job ~ List of tasks involved ~ Main purpose of the job ~ Pay and benefits ~ A brief outline of the organisation does There is one other main feature that I believe Sainsbury should include in their job description that they do not add. That is: The standards that the jobholder is required to achieve Everyone wants to achieve something from whatever job they do so they can take that to their new job or use it latter on their life. 5.9 Is Sainsbury successful or failing on Recruitment and Selection? In the past few years Sainsbury has made a good progress as they have taken recruitment and selection very seriously. They made sure that they do the job description and the person specification correctly and include all the points, which are needed to be included. Also they made sure they picked the best candidate who is perfect for the job. This is because from the past they have realised that if there is a mistake in one of the steps of the recruiting and selection process then it could have an effect on the business. For instance, the outcome of selecting wrong candidate for the job could affect the growth and the profit of the business. Plus there will be an extra cost to go through the recruitment and selection procedure. Sainsbury could have had better outcome for recruitment and selection if they improved their application form, as more people would apply and it would be a lot easier for Sainsbury to recruit in the future. Also by having good job description, as that will be beneficial for the employee and the employer, as they will know what the job requires. 6.0 TRAINING AND DEVELOPMENT 6.1 What is training? In training there are planned activities, which are designed to make positive changes to the performance and other behaviour (including the acquisition of new knowledge, skills, beliefs, values and attitudes). Training can be broken down into number of elements: * Traditional training. Training to promote learning of specific facts and content, which enable improvement in job performance, such as technical skills training. * Education. The act of acquiring knowledge, skills and understanding, usually in school, college or university. * Vocational education. Somewhere between educational and traditional training (e.g. apprenticeship training). * Management training. Activities design to improve managerial competence. * Organisational development. Activities designed to change the way in which individuals operate within an organisation (e.g. to help them to work better with the changing culture of the organisation, perhaps through teamwork development). 6.2 What is development? While the training process is happing the employee develops its existing skills as well as its new skills in the way it best suits for individual need. However, the organisation needs to support the individual effectively in developing him or herself. For the organisation to find out if the individual development is successful, the employee does appraisal with the individual, where the individual shows or say how much improvement they have done. Sometime meeting the company’s objectives by using the skills that they have developed can also prove it. The starting point in the development process is normally when each employee puts together a personal development plan (PDP). The personal development plan includes the following: * The individual’s goals and aspirations. * An outline of the resources, methods and supports required to achieve these goals. * An indication of a time period for achieving these goals. * An indication of how these goals will be recognised by others. The personal development plan is then discussed with the line manager or the team leader of the organisation to get advice on how to carry things out and how to get the resources, methods and supports (e.g. the opportunity to go on training courses, opportunity to try out new work, etc.). There are different training methods and activities such as: * Induction training. * Mentoring. * Coaching. * In-house training and external training. * On-the-job training. (OJT) 6.3 Purpose of training and development Training involves employees being taught new skills or improving skills they already have. The outcome of employees improving their skills and abilities has number of benefits to the organisation and to the employees. Like * The business will overall its objectives such as increasing profit. * It will have more flexible work force which will help the organisation every way. For example, they will achieve the objectives more quickly. * At the same time they will get the work done quickly and produce better quality products, as they will be using new technology machinery more effectively. * It will increase job satisfaction for employees, which will motivate them and well-motivated workers are more likely to be productive. * It should reduce injuries if the employees are trained in health and safety procedures. * It can improve employee’s chance of promotion. * It will enable the company to work more efficiently * It will reduce the cost of recruitment and selection, as well trained employee will be willing to stay with the organisation longer then a non-trained employee. * It will increase customer service, productivity, sales and profit. 6.4 The benefits of training and development There are number of major benefits that flow from training and development, such as: * Effective training and development would improve competitiveness of an organisation, as well as improving its productivity and customer service. * The long-term benefits of training and development outweigh the short-run cost. For example, it will reduce recruitment cost. * A skilled worker will carry out the work much quickly and effectively then an unskilled worker. 6.5 Processes involved in training and development There are two types of training and developing processes. They are on-the-job training (internal training) and off-the-job training (external training). There are different training methods and activities such as: * Induction training. Induction is the process of introducing new employees to their place of work, job, new surroundings and the people they will be working with. Induction also provides information to help new employees start work and generally ‘fit in’. * Mentoring. Mentoring involves a trainee being ‘paired’ with a more experience employee. The trainee carries out the job but uses the ‘mentor’ to discuss problems that may occur and how to solve them. * Coaching. Coaching involves providing individuals with personal coaching in the workplace. The person who is doing the coaching role will already have coaching skills. The coach and the individual who is being coached will identify development opportunities that they can work together on. For example, ways of tackling jobs, ways of improving performance, etc. The coach will do continues feedback on how this is progressing to the individual’s manager. * In-house training and external training. In-house training happens inside the organisation and external training is where employees are sent away from the organisation to do the training. * On-the-job training. (OJT) takes place when employees are trained while they are carrying out an activity, often at their work place. * Off-the-job training. This takes place outside the organisation. For example, in a training centre, which is not inside the organisation. 6.6 The key aspects of Sainsbury training and development programme Sainsbury has many different training programs on offer for all its employees. It gives training from the very first day that the employee joins their company. The type of training they give in the beginning is called ‘induction training’. This is given to introduce the employee to their place of work, job, new surrounding and the people they will be working with. It gives other training programs throughout the year depending on the employee’s job and the amount of skills they already have. During the year when ever a employee feels they need training to help them carryout the job (and they can prove it to the manager that they need to -carryout training) then this can be arranged. One of Sainsbury’s policy for all its employees is to carryout a training program twice a year to help them to develop their existing skill or learn a new skill as technology keeps changing. For example, there maybe few functions added to the till so all the retailers that work in the till will need training on how to use these functions. There is not exactly a common training method that Sainsbury uses because depending on the employee’s job, training is carried out. Sainsbury cannot do all its training programs internally (within the business) or externally (outside the business) as Sainsbury may not have the equipments to carry out some programs and it will be waste of Sainsbury’s money to send the employee on external training if the training can be carried out within Sainsbury. 6.7 The importance of its involvement in the performance of Sainsbury Training and development is a big part of Sainsbury. Without efficient training and development Sainsbury would not achieve its objectives. Sainsbury believes that the customers are the most important assets of the business; so in order to keep the customers happy, it must have prepared employees to help them immediately. To have prepared employees, it needs to train them effectively, as it will help the business to move forward and achieve its objectives. This is why Sainsbury has increased their training from 14% to 18%. This means they are spending more money on training then they did before. The outcome of spending more money on training and development has increased their turnover by 6%. Even though they are spending more money like à ¯Ã‚ ¿Ã‚ ½25 million a year on training and development, they are still receiving around à ¯Ã‚ ¿Ã‚ ½28-à ¯Ã‚ ¿Ã‚ ½32 million a year, which is a good thing as there is a chance of them making profit and becoming more competitive. 6.8 Is Sainsbury successful or failing at training and development? Sainsbury believes training and development plays a big part, for them to achieve their objectives. Effective training encourages the employees to stay motivated and carry out works to their best level, also when the employees realises that the organisation is doing them benefits (teaching them new skills or improving their existing skills), it will encourage them to stay in the organisation for a long period of time. By taking the above point in mind Sainsbury has increased their training by 6%, this means Sainsbury is making more profit then ever. The sales has increased to à ¯Ã‚ ¿Ã‚ ½28-à ¯Ã‚ ¿Ã‚ ½32 million a year. They are achieving their objectives more efficiently and increasing their turnover every year. This means Sainsbury’s training and development is successful. However there are some points which needs to be considered to stay successful in the future, such as doing training twice in a row, if they did not find the first training very helpful. This could be very expensive for the business, but to have an effective training and to achieve the business’s aim it has to carry it out. 7.0 Performance and management 7.1 Performance and management introduction A business needs to manage the performance of its employees effectively if it is to remain competitive. It does this by using the following methods: * Performance reviews, including appraisal – it is a process of evaluating performance systematically and of providing feed back on which performance adjustments can be made. To have an effective organisation, the organisation sets out a mission statement identifying the overarching aims of the organisation, then the value statement. From the mission statement and the value statement the business sets objectives for the organisation and for individuals. From there everyone can be monitored and will be able to measure their performance. * Self-evaluation – finding the best way of carrying out the job and at the end of the job evaluating the outcome. * Peer evaluation – evaluating everyone’s performance in the team while carrying out the project to see if everyone is carrying out the work and are they doing it right. * Target- setting for individuals and groups – setting a target depending on the unit or the department they works for. By setting the target it helps the team to get the work done faster to helps it to meet the organisation’s objectives. * Measuring individuals and group output/production – measuring individual’s output and group’s output to see how they are doing and if they should be rewarded. By rewarding employees it encourage them to do much better outcome in the future. 7.2 Purpose of performance management The major purposes of performance management are to: * Define the specific job criteria against which performance will be measured. * Measure past job performance accurately. * Justify the rewards given to individuals and/or groups, thereby discriminating between high and low performance. * Define the experience that an individual employee will need for his or her ongoing development. These development experiences should improve job performance and prepare the employee for future responsibilities. 7.3 Benefits of performance management There are number of benefits for effective performance. They are: * As employees are told about their strength, they are more motivated about the work that they carry out. By having motivated employees the company invests time and money in their personal development. * It allows the company to identify employee’s weaknesses and attempt to eradicate problems. * It allows the workforce to focus on how to meet the business’s objectives, as they will be more motivated on the work. 7.4 Processes involved in performance management The stages are: 7.5 Motivational theories Motivation is the levels of commitment individuals have to do and what they are doing. Work place motivation is concerned with commitment to an organisation, its objectives targets. The ability to motivate people comes from a greater awareness understanding of individual’s behaviour patterns. It is also aided or hindered by style of management used within an organisation as well as the structural parameters designed by senior management. Many theorists have attended to discover the perfect solution to keep staff motivated. While discovering the solution they have found that one solution would not suit all employees so the skills of a good manager is to use a Varity of techniques to motivate all kind of staffs. There are four major theories with motivational techniques and each one is linked to a different style of management. They are: 7.5.1 Scientific management – Frederick Taylor (1856 – 1915) Taylor believed that people were alike and their motivations were relatively simple, and their managers could program the workers’ actions. Scientific management is associated with developing ‘scientific method’ of organising work. As people did not work hard as they could and got less paid, the amount of products, which was being produced was very low and the quality was very poor. So Taylor came up with the following methods that he thought could improve the matters. They are: * Pay them more money (give bonus for each piece of work). This will keep them motivated and encourage them to work hard. * Properly trained managers should run organisation and supervise employees effectively with firm but fair disciplinary methods. * Employees should be properly trained, through what he called ‘scientific management’, to do specific tasks effectively. * Employees should be properly selected through tests and interviews to make sure they are right for the job. His methods hardly involved brainwork. The work was already designed in such away that it required minimum thoughts. For example, McDonald’s employees do not have to think, they simply have to follow instructions and serve the customers. 7.5.2 Theory X and Y – Douglas McGregor (1906 – 1964) McGregor came up with theory X and Y. He thinks that every employee should be put into one of these theories to help the managers to know what kind of employees he/she has in the organisation/department. Theory X shows * The average person is lazy and has an inbuilt dislike of work. * Most people have to be persuaded, controlled directed and threatened with punishment to achieve goals. * Security of environment is important. * The average person will avoid any form of responsibility and needs good supervision to carry out work satisfactorily. Theory Y shows * Work is natural activity and can be enjoyable. * People will willingly apply their skills if committed to organisational objectives. * Their commitment should be recognised and be rewarded. * Personal development is very important and additional responsibility will be welcome. After knowing the ‘Theory X’ group the manager can keep an eye on those employees behaviour and see if they make any improvements. After knowing the ‘Theory Y’ group the manager can be assured that the work is being done is satisfactory due to the employees being interested in their work. Therefore the employers do not have to do constant supervision to see if the work is done. 7.5.3 Frederick Herzberg â€Å"two -factor theory† (1923-91) From Maslows theory Hezberg found out that people go to work for many reasons, but not just for monetary rewards. He came up with two groups of factors, which affects employee’s motivation. They are motivation factors and hygiene factors. In motivation factors there are elements, which make employees work harder. These are known as satisfiers. They are: * Recognition of effort and performance. * The nature of the job – does it provide employee with the appropriate degree of challenge? * Sense of achievement. * Assumption of responsibility. * Opportunity for promotion and responsibility There are elements that do not make employees work hard as well as having elements which does make them work hard. They are called hygiene factors. Also known as dissatisfiers. These are: * Autocratic or arbitrary company policy and administration. * Low pay. * Poor working conditions. * Antagonistic relations between different levels of employs. * Unfriendly relationship with hierarchy. * Unfair management and supervising practices. * Unfair treatments of employs. * Feelings of inadequacy. * Impossibility of development and growth. The dissatisfiers plays simpler role to the satisfiers. Even though the satisfiers are the most important elements to encourage employees to work hard, it needs good dissatisfiers to motivate workers by satisfiers. 7.5.4 Abraham Maslow – â€Å"Hierarchy of needs† (1908-1907) Maslows theories are based on meeting peoples needs in the workforce. He believes that people need to be treated as individuals. Everyone has needs and wants, and these vary according to personality. Wise employers will benefit more by meeting the needs and wants of their employees, as this will reduce conflict. The below table shows the needs and wants of an employee. Needs Wants Achievement of special talents, interesting and varied work. Personal goals achieved, e.g. owner of business, challenging activities. Good at job, appreciated by management and status recognised. High role in company, in charge of many staff, prestige. Working with colleges, part of departmental/social activities. Harmonious team working, sports and social clubs/ benefits. Secure on permanent basis, routine task, and safe environments. Important role in organisation, long-term contract, highly rewarded. Comfortable resources, e.g. heat/lights/snacks and up-to-date equipments More luxurious furniture, own office, sophisticated equipment. Maslow has identified a range of needs that where largely hierarchical in nature. This must be met in the correct order (from bottom to top of the pyramid) to meet employee’s needs. Self- Actualisation Self-esteem Love Safety and security Basic * Self-actualisation – this is concerned with personal development and individual creativity to achieve one’s full potential. In order to meet these needs at work, individuals need to be provided with the opportunity to use their creative talents and abilities to the full. 7.6 How might Sainsbury’s approach to performance management be influenced by motivational theory? Depending on employees Sainsbury uses McGregor’s theory (theory X and Y) and Maslow’s theory (the hierarchy of needs) Sainsbury uses McGregor’s theory X and Y depending on how employees work and what department they work in. For example, Sainsbury’s managers uses theory X on employees who work on the till to serve the customers. They have to be closely monitored on their behaviour, such as lateness and absenteeism. Also if they are carrying out their job properly – are they using the right formula to serve the customers? On the other hand employees in other department (e.g. marketing department) do not need close monitoring as they work hard and gives the manager a strong trust that the job will be done by the deadline. If Sainsbury used theory X on the wrong people (e.g. people who work in the marketing department) then Sainsbury will find it difficult to achieve their objectives as these employees would not feel motivated, which wont encourage them to work hard. They may end up leaving the job which will increase the cost of HRM. Sainsbury uses Maslow’s theory as well as using McGregor’s theory. This is because it believes this theory will help the employees stay motivated by meeting their needs (pay them enough to survive). The outcome of this will keep the employees happy and therefore they will concentrate on their work and do their job better then what they would do if they were unhappy. If the employees are happy and do their job then Sainsbury will achieve their goals easily. 7.7 The relationship between training and development programme and performance management within Sainsbury Performance management helps the company to realise if it wants to do well in the market and achieve its objectives than it will need to train and develop its employees so that they can carry out the job effectively. Effective training and development will make the employees do their job to the best of their ability and to the high standard that Sainsbury expects. If a worker is not trained then they will find it difficult to carry out their task, which will be a disadvantage to the business. Due to the modernisation of today’s society and technology, the workers have to be trained and developed. Otherwise they will be behind with the society and technology, which will make it difficult for the business to achieve its objectives. After training and development, the employee meets with their manager for an appraisal to ensure if training and development was effective and if further training and development is needed. This shows that both of the department is needed (T&D and PM). Once the weakness of an employee is spotted through appraisal, training could be carried out to overcome the weakness. 7.8 Is Sainsbury a success or failure in performance management Through out the years Sainsbury was successful in performance management for the following reason: * Appraisals were carried out four times a year to motivate their employees to work hard. * From appraisal training and development was carried out to help the employees to improve within their role in the company. * Managers used ‘theory X and Y’, as well as using Maslow’s theory (the hierarchy of needs). These theories were used depending on how employees worked individually. 8.0 Conclusion To ensure that the company can make effective use of working with Sainsbury the Human Resourcesmanagement (HRM) has to contribute to a number of factors, which would improve the competitiveness of the business. For example: * HRM has to plan ahead to recruit employees, so that Sainsbury is not short of employees and therefore this will save time and money for corresponding company. * By planning ahead the corresponding company can be certain that the appropriate person is selected for recruitment. This is also beneficial for Sainsbury, as this will save them a great deal of time and money in the short run and the long run. * Insufficient training and development of Sainsbury’s staffs could cause the business to lose customers, sales and reputation of the business. Also ineffective training could cost Sainsbury money with no gain against their competitors. * Lack of appraisals may cause Sainsbury’s employees to leave the job and look elsewhere, as they see little or no career progression. 8.1 Identification and evaluation of the potential conflicts between HRM activities within Sainsbury Conflicts can arise in the following ways 8.1.1 Data protection Human Resourcesdeal with and stores huge amount of personal information on each employee, such as salary, sickness record, absences, etc. How much information can be given out about a person without their permission to the Tax Authorities and Social Security. The local Camden will have a Data Protection Register. This will set out all the items of Data in categories that they use and for what purpose, so they are not accused of breaking the Act. 8.1.2 References Human Resourceswill be asked to give references about their employees, and conflict can arise if a person has been absent a lot of times. If this was a serious operation, then the record will look a lot different then if the person missed few days. Individuals would have to give permissions before any information could be passed on about their Tax Credits. 8.1.3 Laws and procedures Human resource has to comply with various laws, such as, employment law, equal opportunities, race relations, etc. If a Senior Management Team, or the Sales Floor Managers wants an effective employee to be moved then conflicts can arise in a profit making business. 8.1.4 Profit (bottom line) One of the main objectives for Sainsbury is to make profit. Conflicts can arise when the benefits of the HR function cannot be measured in recruitment, employee relations, training, motivation etc. 8.1.5 Resources Different HR department (recruitment, training and appraisal) uses various resources and does the work slightly differently. This could cause conflicts, such as, the failure of one department could jeopardise the success of the others. For example, if recruitment and selection does not succeed for any reason then the whole HRM is a failure